Privacy Policy

Last updated: September 2025

Introduction

True Vitaless ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number)
  • Mailing address for shipping purposes
  • Information provided in contact forms or inquiries
  • Product preferences and interests

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address and browser information
  • Pages visited and time spent on our site
  • Referring website information
  • Device and operating system information

How We Use Your Information

We use the collected information for the following purposes:

  • To respond to your inquiries and provide customer service
  • To process orders and manage transactions
  • To provide educational information about our products
  • To improve our website and services
  • To comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our website and business
  • When required by law or to protect our rights
  • In connection with a business transfer or merger

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more information, see our Cookie Policy.

Your Rights

You have the right to:

  • Access and review your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page with an updated "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

True Vitaless
Kováčska 19
040 01 Košice, Slovakia
Phone: +421 905 381 724
Email: [email protected]